Warranty

Designed to meeting the requirements of the 1997 Uniform building Code, our structures must be used under normal conditions and excludes the following conditions:

  • Misuse
  • Vandalism
  • Damage caused by others
  • Riots
  • “Acts of God”

 

ShadeNet

We provide a warranty for a period of 10 years against fading, rot, UV deterioration, loss of strength, color change (except Red which has a 5 year warranty) or faulty workmanship. Typical life expectancy can exceed 10-12 years.

Structure

A 10 year warranty against failure due to corrosion and deterioration is provided. Workmanship is 1 year from installation.

Hardware

Please note that cables used in the larger cable design structures is not a warranty item.

All warranty claims will be prorated from date of installation.